Shipping policy

Last updated: 8 October 2026

Fast Fridgespares supplies fridge spare parts for delivery across Australia. This policy explains how orders are processed, dispatched and delivered.

Delivery areas and shipping costs

We offer Australia-wide delivery. Available shipping methods and applicable charges are displayed at checkout based on your delivery address. Please review these before completing your order.

Order processing and dispatch

After receiving your order, we check the order details and prepare available parts for dispatch. Orders are prepared as quickly as possible and handed to the selected delivery carrier when ready. Processing and dispatch depend on stock availability and the details of your order. Contact us if you need to confirm availability or dispatch timing before ordering.

Delivery times

Delivery times vary by location, shipping method, stock availability and carrier processing. Any delivery estimate is an estimate rather than a guaranteed arrival date. Carrier delays, public holidays, remote locations and other unexpected circumstances may affect delivery. If timing is important, contact us before placing your order.

Order tracking

Where tracking is available, tracking information will be provided after dispatch. Use the carrier tracking details to check progress. If you have not received tracking information or need an update, contact us with your order number.

Delivery address and changes

Please ensure your shipping address and contact details are correct at checkout. If you notice an error or need to change the address, contact us as soon as possible. Changes may not be possible after the order has been dispatched; we will advise you of the available options.

Delayed, missing, damaged or incorrect deliveries

If your order is delayed, tracking shows delivery but you have not received it, or an item arrives damaged or incorrect, please contact us promptly with your order number and details. Include photos of the item and packaging where relevant, and keep the packaging while the issue is reviewed. We will investigate and advise you of the appropriate resolution. Do not install or use a damaged or incorrect part.

Returns and consumer rights

For returns, please refer to our Return and Refund Policy and contact us for instructions before sending goods back. Nothing in this shipping policy excludes, restricts or changes any rights or remedies you have under the Australian Consumer Law.